Ken Poore

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Knowing Your Customer, Part 1: Building a Business Technology Plan

Posted by Ken Poore on Fri, Jun 13, 2014 @ 07:06 AM

One of the key values to building and sustaining a long-term relationship with your client is understanding their business. As a technology consultant or analyst, this means far more than simply knowing what products or services your customer provides. You need to get a clear picture of their business goals and challenges, and then map out a technology roadmap to move them forward from where they are today.

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